Shipping policy

Store: SkyNap
Contact email: skynap.team@outlook.com
 

At the Store, every order is carefully prepared for you. Our estimated delivery times include a processing period before your order is shipped.

Processing Time

All orders require 1 to 3 business days to be processed and prepared for shipment.

Shipping Time

Once your order has been shipped, the estimated delivery time is 9 business days, depending on the destination and local transportation conditions.

Estimated Total Delivery Time

The estimated total time to receive your order is 10 to 12 business days.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking information so you can monitor the status of your delivery.

International Shipping

We ship to multiple countries. Delivery times may vary slightly depending on the recipient’s location, customs procedures, or circumstances beyond our control.

Exceptional Delays

Although we work to meet the estimated delivery times, external factors such as weather conditions, seasonal demand, customs procedures, carrier delays, or logistical issues may occasionally cause delays.

Shipping Address Information

It is the customer’s responsibility to provide a correct and complete shipping address. The Store is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout, except where otherwise required by applicable law.

If you have any questions about your order, please contact us using the email address listed above, and we will be happy to assist you.